Right of Withdrawal

Business Name: Brewara

VAT-ID: +44 77 6340 7801

Address: Brewara, 32 Second Avenue, Kirkintilloch, Glasgow, Scotland G66 5DY, United Kingdom

Email: support@brewara.shop

Contact Page: https://brewara.shop/kontakt

At Brewara, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your item, we offer a 30-day free return policy.

1. Return Conditions

• Returns must be initiated within 30 days of receiving the item.
• Items must be unused, in their original condition, and in the original packaging.
• Personalized or custom-made products are excluded from returns.

2. Return Process

To initiate a return, please follow these steps:

1. Contact us via email at support@brewara.shop or through our Contact Page to request a return.
2. Once confirmed, we will provide you with a return label and instructions on how to send the item back.
3. Ship the item back to us within 30 days of receipt.

3. Free Returns

Returns are free of charge. We will provide you with a prepaid return shipping label.

4. Refunds

Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method within 7 business days.

5. Exchanges

If you would like to exchange an item, please contact us. We will check availability and send you the replacement item.

6. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will replace the item at no additional cost or offer you a full refund.